Regulation Watch – The Financial Services Commission (FSC) Mauritius Has Launched Its Online Complaints Portal

Financial Services Commission (FSC) Mauritius has launched its Online Complaints Portal

Key updates:
• Complaints must be submitted exclusively via the portal
• No submissions via phone, email, website or in person
• Electronic registration and assessment under FSC procedures
• Anonymous or false submissions will not be considered

Additionally, for whistleblowing, the commission maintains a Whistleblowing Desk, under Section 45 of the Financial Services Act. Reports can be submitted through the Whistleblowing Form by email (whistleblowingdesk@fscmauritius.org) or by post or in person.

What this signals:
• Stronger expectations on governance and internal controls
• Increased focus on documentation and audit trails
• Greater emphasis on structured whistleblowing frameworks

At Acrion, we support organisations with independent and confidential whistleblowing solutions – enabling secure reporting, objective handling of concerns, and stronger compliance frameworks. Reach out to us on info@acrioncompliance.mu.

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